Privacy Policy
Last updated:
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit cards for consignment, or contact us for support.
Personal Information
- Name and contact information (email, phone, address)
- Account credentials and authentication information
- Payment and banking information for transactions
- Communication records and support interactions
Card Information
- Details about sports cards submitted for consignment
- Photos and condition assessments
- Valuation and pricing information
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process consignments and facilitate card sales
- Provide funding services and manage repayments
- Communicate with you about your account and transactions
- Send service-related notifications and updates
- Prevent fraud and enhance security
- Comply with legal requirements
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With marketplace partners to facilitate card sales
- With payment processors to handle transactions
- With service providers who assist in our operations
- When required by law or to protect our rights
4. Communication Preferences
By registering for our services, you agree to receive:
- Account-related notifications via email and text message
- Transaction updates and consignment status alerts
- Important service announcements
- Security notifications
We do not send marketing messages. You can manage your communication preferences in your account settings. Reply STOP to any text message to unsubscribe from SMS notifications.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
7. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of certain communications
- Request a copy of your data
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage patterns, and maintain security. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platform.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through your account dashboard or via email.